kt89's Privacy Policy

1 Introduction

kt89 ("we", "our", "platform") is an online betting and casino service operated for players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect about you when you use the kt89 website (kt89.cam), why we collect it, how we use it, and how we keep it secure.

By using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services. If this Policy changes, we will publish the updated date on the website.

kt89 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors.

2 What Information We Collect

kt89 may collect the following types of information from you:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Mobile number (for verification purposes)
• Password (stored in encrypted form)
• Preferred username

2.2 Identity Verification (KYC) Information

• National ID (NID) or passport copy
• Proof of current address (bank statement or utility bill)
• Selfie photo (for verification if required)

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (if required for withdrawals)
• Transaction history and amounts

2.4 Technical and Usage Information

• IP address and device type
• Browser type and version
• Operating system information
• Browsing patterns and duration on the site
• Cookie and session data

2.5 Communication Information

• Live chat conversation records
• Email communication history
• Details of complaints and requests

3 Purpose of Data Collection

kt89 uses your personal information for the following legitimate purposes:

3.1 Account Management

We use your registration information to create your account, verify login, and ensure secure access. Age verification and identity confirmation are also part of this.

3.2 Processing Financial Transactions

Financial information is needed to process deposits and withdrawals smoothly and to prevent fraud. The minimum deposit amount is ৳200 and the minimum withdrawal is ৳1,000.

3.3 Providing Customer Support

Our 24/7 Bengali live chat support team uses contact information to resolve your issues. Conversation records help with quality control.

3.4 Security and Fraud Prevention

Technical information is monitored to protect accounts, detect unauthorized transactions, and ensure responsible gaming.

3.5 Service Improvement

Anonymous statistics are analyzed to improve user experience and platform performance. Personally identifiable information is separated for this purpose.

3.6 Meeting Legal Obligations

Certain information must be stored and processed to comply with applicable legal requirements, such as anti-money laundering (AML) guidelines.

4 Data Sharing and Disclosure

kt89 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Payment processors (such as bKash, Nagad, Rocket, Upay, and banks), game software providers, and identity verification service providers receive only the information necessary to complete their own services. They are required to comply with our privacy standards.

4.2 Legal Authorities

We may be required to provide necessary information in response to court orders, lawful requests from law enforcement agencies, or other legal processes.

4.3 Business Transfers

In the event of a business merger or acquisition, user data may be transferred. In such cases, we will notify you in advance by email and your rights will remain protected.

4.4 With Your Consent

Outside of the circumstances described above, we do not share your information with any third party without your explicit consent.

5 Cookies and Tracking Technologies

The kt89 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience.

5.1 Essential Cookies

These cookies are required for the basic functionality of the site — maintaining login sessions, storing security tokens, and remembering language preferences. Without them, the site will not function properly.

5.2 Functional Cookies

These cookies are used to remember your preferences, game history, and account settings, making your experience more convenient.

5.3 Analytics Cookies

Anonymous statistics are collected to understand site traffic and improve the service. This data is completely anonymous and not personally identifiable.

You can control cookies from your browser settings. Please note that disabling cookies may affect some features of the site.

6 Data Security Measures

kt89 applies industry-standard security measures to keep your personal information safe:

• SSL/TLS Encryption: All data transferred between the website and server travels through encrypted channels.
• Password Hashing: Your password is never stored directly — only a strong cryptographic hash is kept.
• Two-Step Verification: Additional verification is triggered on suspicious login attempts.
• Restricted Access: Only authorized staff can view user data for specific purposes.
• Regular Security Audits: Servers and systems undergo regular security reviews.
• Data Backup: Secure backups of data are maintained to protect against loss.

Please note that no transmission of information over the internet can be guaranteed to be completely secure. Keeping your account password confidential and changing it regularly is also your own responsibility.

7 Data Retention Period

kt89 retains your personal information only for as long as it is necessary:

• Active Account: All information is retained while the account remains active.
• Closed Account: Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
• Transaction Records: Financial transaction records are retained in accordance with anti-money laundering laws.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted after their set expiry period.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we hold about you. We will provide that information within a reasonable time.

8.2 Right to Correction

If any information in your account is incorrect or outdated, you may request a correction. This can be done through account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, we may need to retain some information due to legal obligations.

8.4 Right to Restrict Processing

In specific cases you may request that processing of your information be limited, although this may result in restrictions on the use of some services.

8.5 Right to Withdraw Consent

You may withdraw your consent to any consent-based processing of your information at any time. This does not affect the validity of prior processing.

To exercise these rights, please contact us.

9 Responsible Gaming and Data Use

kt89 is committed to ensuring responsible gaming. To this end, we may analyze data on your gaming activity — solely to identify problematic gaming behavior and provide assistance to the user. This analysis is conducted in complete confidence and is not used for any advertising purpose.

You may request self-exclusion, deposit limits, or a temporary account suspension — visit our Responsible Gaming page for details.

10 Protection of Minors

kt89's services are for individuals aged 21 or older only. We do not knowingly collect or store personal information from anyone under the age of 21. If we learn that a minor has registered, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has registered on our platform, please notify our support team immediately.

11 International Data Transfers

Our servers and service partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. For any such transfer, we ensure that the receiving party maintains the protection standards described in this Policy and complies with applicable law.

12 Policy Changes

kt89 reserves the right to amend this Privacy Policy at any time. For significant changes, we will:

• Post a notice in a prominent location on the website.
• Send a notification to your registered email (for significant changes).
• Update the "Last Updated" date at the top of the page.

Continued use of our services after a change will be considered acceptance of the new policy.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us: